Beyond Impostor Syndrome: Building Workforce Confidence Through AI and Coaching
Article Summary
This session examined how healthcare organizations can build a thriving, compassionate workforce by addressing one of the most overlooked barriers to quality care: impostor syndrome.
Drawing from doctoral research and large-scale transformation efforts at Intermountain Health, Lance Bradshaw shared a practical model for embedding psychological safety, AI-enabled coaching, and leadership development into workforce strategy.
Case studies highlighted measurable improvements in team functioning, engagement, and digital readiness through programs such as Leading Through Others, the Executive Development Program, and Intermountain's Copilot integration.
Practical Takeaways
- How impostor syndrome and confidence gaps impact care quality and workforce wellbeing.
- Tools for integrating AI-enabled coaching into leadership and learning systems.
- Strategies to foster psychological safety and build emotionally resilient teams.
- A confidence-centered roadmap to support sustainable, compassionate care delivery.
Related Insights
Related Event
Visit the official event page for agenda and speaker details.
Return to Appearances on lancebradshaw.com to view the full speaking portfolio timeline.
About Lance Bradshaw
Lance Bradshaw is a global keynote speaker and Director of HR Workforce Transformation at Intermountain Health. He advises healthcare executives, HR leaders, and transformation teams on AI-enabled leadership, capability design, and workforce strategy.
Visit lancebradshaw.com to explore speaking topics, formats, and collaboration opportunities.