From Pilot to Practice: Driving Adoption of Technology in the Real World
Article Summary
Before a full room of provider and operations leaders, Lance Bradshaw and Niel Oscarson of KLAS Research looked at why promising healthcare technology so often stalls after the pilot.
Their answer was that it rarely stalls on the technology. It stalls on people, leadership alignment, and the confidence to change how work gets done.
The audience pushed back, shared what they're seeing, and closed with sharp questions about scaling AI responsibly.
Key Themes
- Adoption is a people challenge before it's a technical one.
- A successful pilot is not a lasting practice; scaling takes alignment and real change management.
- The workforce has to help design the change, not just receive the rollout.
Related Insights
Related Event
Visit KLAS Research, the summit organizer, for its healthcare operations research and events.
Return to Appearances on lancebradshaw.com to view the full speaking portfolio timeline.
About Lance Bradshaw
Lance Bradshaw is a global keynote speaker and independent workforce transformation advisor. He advises healthcare executives, HR leaders, and transformation teams on AI-enabled leadership, capability design, and workforce strategy.
Visit lancebradshaw.com to explore speaking topics, formats, and collaboration opportunities.